配送ポリシー

Shipping policy

Every HEIGS piece is handmade in our French atelier and designed in Switzerland. We offer complimentary worldwide shipping on all orders over €150, delivered DDP — duties and taxes paid, with no additional fees on arrival.

Lead times by piece

  • à New York Tote — ready to ship, dispatched within 2–3 business days.
  • Scarves — ready to ship, dispatched within 2–3 business days.
  • Charms & accessories — ready to ship, dispatched within 2–3 business days.
  • En Suisse — handmade by a single artisan across 153 hand steps. Allow 3–4 weeks.
  • Petit Suisse — handmade to order. Allow 3–4 weeks.
  • à Zurich Tote — handmade to order. Allow 3–4 weeks.
  • Zuoz Evening Pouch — handmade to order. Allow 3–4 weeks.